notifivation-manager接入微信报警收不到信息

xiaoyao

我是用notifivation-manager接入微信报警时，部署一切正常，各log也正常，但是微信收不到报警信息是什么情况？

wanjunlei

把你的nm的版本信息，email的config和receiver的yaml文件贴一下

xiaoyao

wanjunlei kubesphere/notification-manager-operator:v0.6.0，kubesphere/notification-manager:v0.6.0
配置和接收信息：apiVersion: notification.kubesphere.io/v1alpha1
kind: WechatConfig
metadata:
name: default-wechat-config
namespace: kubesphere-monitoring-system
labels:
app: notification-manager
type: default
spec:
wechatApiUrl: https://qyapi.weixin.qq.com/cgi-bin/
wechatApiSecret:
key: wechat
name: default-wechat-secret
wechatApiCorpId: “ww5fe6fer5b7a28061”

wechatApiAgentId: “1000002”

apiVersion: notification.kubesphere.io/v1alpha1
kind: WechatReceiver
metadata:
name: global-wechat-receiver
namespace: kubesphere-monitoring-system
labels:
app: notification-manager
type: global
spec:

wechatConfigSelector needn’t to be configured for a global receiver

optional

One of toUser, toParty, toParty should be specified.

toUser: global
toParty: global

toTag: global

apiVersion: v1
data:
wechat: dGhpcyBpcyBhIGV4YW1wbGU=
kind: Secret
metadata:
labels:
app: notification-manager
name: default-wechat-secret
namespace: kubesphere-monitoring-system
type: Opaque

xiaoyao

wanjunlei 我在alertmanager中能看到报警信息：

xiaoyao

wanjunlei altermanager配置信息也加入了“notification-manager”

name: notification-manager
webhook_configs:
- send_resolved: true
  http_config: {}
  url: http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts
  max_alerts: 0
  templates: []

wanjunlei

notification-manager-deploy的日志贴下

xiaoyao

wanjunlei 有报错：
kubectl logs notification-manager-deployment-6dc77b644c-khcn8 -n kubesphere-monitoring-system
level=info ts=2021-03-09T10:57:21.348653452+08:00 caller=main.go:100 msg=“Starting notification manager…” addr=:19093 timeout=5s
level=info ts=2021-03-09T10:57:23.967666571+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-09T10:57:24.067891365+08:00 caller=config.go:340 msg=“Setting up informers successfully”
level=info ts=2021-03-09T10:57:24.068183364+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-09T10:57:24.075098906+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-09T10:57:24.08361082+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-09T20:04:39.399555541+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-09T20:04:39.407563203+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T05:11:55.027145065+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T05:11:55.031688763+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T05:29:28.087800947+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T06:06:49.711918397+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T14:19:10.655853976+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=global-wechat-receiver namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T14:19:10.662390219+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=info ts=2021-03-10T14:45:30.14750318+08:00 caller=config.go:679 msg=“resource change” op=add type=wechat name=default-wechat-config namespace=kubesphere-monitoring-system
level=error ts=2021-03-10T14:45:32.498190702+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:46:15.105251675+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:47:01.31948205+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:47:11.258597024+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:47:58.639380057+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:48:10.664693303+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:48:53.573766358+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:49:15.363254158+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:49:34.043604744+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:51:36.778389869+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:51:41.3490185+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:52:00.043378967+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:52:12.198599381+08:00 caller=handler.go:201 msg=EOF
level=error ts=2021-03-10T14:52:55.708103897+08:00 caller=handler.go:201 msg=EOF

xiaoyao

wanjunlei 刚才那个日志的报错是我自己post测试~

wanjunlei

alertmanager的日志也看下有没有异常

xiaoyao

wanjunlei 没有错误信息：

wanjunlei

kubectl edit notificationmanagers.notification.kubesphere.io -n kubesphere-monitoring-system notification-manager
添加

spec:
  args:
  - --log.level=debug

把日志级别设为debug，如果有发送email通知会有日志打印的。
没收到通知就几种可能
1.alertmanager没发，看看alertmanager有没有告警，看看alertmanager的日志，启动时会打印配置的webhook，看看是不是没有配置成功，或者发送时发送失败
2.notification manager发送失败，这个看notification-manager-deploy的日志
3.企业微信的接口调用有次数限制，超过之后接口调用不会返回错误，也会收不到通知
4.企业微信的配置不正确，这个你自己检查一下

你先把这些排查一下

xiaoyao

wanjunlei 老师，我昨晚回去翻看您配置微信报警的视频，排查结果如下：
1、将报警级别调整到debug，但测试创建cm还没有收到微信信息；
2、altermanager的log如下：（看日志都是正常的）

3、notification-manager-deploy的日志如下：

4、我新建的企业微信应用，没调用几次；
5、企业微信配置，我参考您视频中全局配置：

apiVersion: notification.kubesphere.io/v1alpha1
kind: WechatConfig
metadata:
  name: default-wechat-config
  namespace: kubesphere-monitoring-system
  labels:
    app: notification-manager
    type: default
spec:
  wechatApiUrl: https://qyapi.weixin.qq.com/cgi-bin/
  wechatApiSecret:
    key: wechat
    name: default-wechat-secret
  wechatApiCorpId: ww69a126a1fe458507
  wechatApiAgentId: "1000144"
---
apiVersion: notification.kubesphere.io/v1alpha1
kind: WechatReceiver
metadata:
  name: global-wechat-receiver
  namespace: kubesphere-monitoring-system
  labels:
    app: notification-manager
    type: global 
spec:
  # wechatConfigSelector needn't to be configured for a global receiver
  # optional
  # One of toUser, toParty, toParty should be specified.
  toUser: ww69a126a1fe458507
  #toParty: global
  #toTag: global
---
apiVersion: v1
data:
  wechat: M2RQMmxREnpTQ2VOSmp5VTJWLWFlTTh6bUltWER6OFhaOHJFSG8yNV9ycw==
kind: Secret
metadata:
  labels:
    app: notification-manager
  name: default-wechat-secret
  namespace: kubesphere-monitoring-system
type: Opaque

xiaoyao

wanjunlei 老师，下面这个配置：

 "receivers":
     - "name": "notification-manager"
       "webhook_configs":
       - "url": "http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts"

是在 alertmanager-main 这个secret文件中配置的吗？

wanjunlei

xiaoyao 创建cm是不能产生告警的你需要启用auditing，然后kubectl edit awh kube-auditing-webhook
修改alertingPriority为INFO，然后通过ui创建cm这样才能产生告警

wanjunlei

在alertmanager-main的secret中设置

xiaoyao

wanjunlei

"global":
  "resolve_timeout": "5m"
"inhibit_rules":
- "equal":
  - "namespace"
  - "alertname"
  "source_match":
    "severity": "critical"
  "target_match_re":
    "severity": "warning|info"
- "equal":
  - "namespace"
  - "alertname"
  "source_match":
    "severity": "warning"
  "target_match_re":
    "severity": "info"
"receivers":
- "name": "Default"
- "name": "Watchdog"
- "name": "Critical"
- "name": "prometheus"
  "webhook_configs":
  - "url": "http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts"
- "name": "event"
  "webhook_configs":
  - "url": "http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts"
- "name": "auditing"
  "webhook_configs":
  - "send_resolved": false
    "url": "http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts"
- "name": "notification-manager"
  "webhook_configs":
  - "url": "http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/api/v2/alerts"
"route":
  "group_by":
  - "namespace"
  - "alertname"
  "group_interval": "5m"
  "group_wait": "30s"
  "receiver": "Default"
  "repeat_interval": "12h"
  "routes":
  - "match":
      "alertname": "Watchdog"
    "receiver": "Watchdog"
  - "match":
      "severity": "critical"
    "receiver": "Critical"
  - "match":
      "alerttype": ""
    "receiver": "prometheus"
  - "group_interval": "30s"
    "match":
      "alerttype": "event"
    "receiver": "event"
  - "group_interval": "30s"
    "match":
      "alerttype": "auditing"
    "receiver": "auditing"
  - "group_interval": "30s"
    "match":
      "alerttype": "notification-manager"
    "receiver": "notification-manager"

xiaoyao

xiaoyao 对的，我就是在这里设置的，代码如上

xiaoyao

我现在排查了一遍，发现都是正常的，就是微信接收不到信息，使用email在ui上配置可以接收到报警信息_{请问有完整的教程吗？}

wanjunlei

notification manager有收到am发送的告警吗？

xiaoyao

wanjunlei
我试试这个方法，感谢老师~

wanjunlei

你调用下http://notification-manager-svc.kubesphere-monitoring-system.svc:19093/receivers，这会返回你的receiver，看看receiver到底有没有设置成功

xiaoyao

wanjunlei

看返回，应该是配置成功的

xiaoyao

wanjunlei
已经按要求配置了，创建cm还是收不到信息_notification manager怎么直观的看到am的信息过来呢？nm的log好像那个时间点没有信息进来