ks-account 一直CrachLoopBackOff，该怎么解决？

cl1107

NAME                    READY   UP-TO-DATE   AVAILABLE   AGE
ks-account              0/1     1            0           17h
ks-apigateway           1/1     1            1           17h
ks-apiserver            1/1     1            1           17h
ks-console              1/1     1            1           17h
ks-controller-manager   1/1     1            1           17h
ks-installer            1/1     1            1           17h
openldap                1/1     1            1           3h22m
redis                   1/1     1            1           17h

Forest-L

cl1107
先伸缩至0再伸缩为1看下。
kubectl scale deployment -n kubesphere-system ks-account –replicas=0

cl1107

Forest-L 伸缩完,kubectl describe pod -n kubesphere-system ks-account

Events:
  Type     Reason     Age               From                  Message
  ----     ------     ----              ----                  -------
  Normal   Scheduled  <unknown>         default-scheduler     Successfully assigned kubesphere-system/ks-account-596657f8c6-b64hm to bacn-master
  Normal   Pulled     28s               kubelet, bacn-master  Container image "alpine:3.10.4" already present on machine
  Normal   Created    28s               kubelet, bacn-master  Created container wait-redis
  Normal   Started    28s               kubelet, bacn-master  Started container wait-redis
  Normal   Pulled     27s               kubelet, bacn-master  Container image "alpine:3.10.4" already present on machine
  Normal   Created    27s               kubelet, bacn-master  Created container wait-ldap
  Normal   Started    27s               kubelet, bacn-master  Started container wait-ldap
  Normal   Pulled     7s (x3 over 26s)  kubelet, bacn-master  Container image "kubesphere/ks-account:v2.1.1" already present on machine
  Normal   Created    6s (x3 over 26s)  kubelet, bacn-master  Created container ks-account
  Normal   Started    6s (x3 over 26s)  kubelet, bacn-master  Started container ks-account
  Warning  BackOff    5s (x3 over 22s)  kubelet, bacn-master  Back-off restarting failed container

还是处于CrashLoopBackOff

hongming

@cl1107

openldap 1/1 1 1 3h22m
看了一下 ldap 重建过，应该是初始密码不对了，kubectl -n kubesphere-system describe sts openldap 看看参数

cl1107

hongming

kubectl -n kubesphere-system describe sts openldap
Error from server (NotFound): statefulsets.apps "openldap" not found

cl1107

hongming 之前openldap一直跑不起来有删掉重新跑过

runzexia

建议排查下 ks-installer 的日志，目前看起来应该是重新安装没有成功
cl1107

civin

我也有同样的问题，请问如何解决？谢谢！

cl1107

civin 最后我重新准备了三个干净的机器重新开始安装成功了

liwenxin

我也遇到相同问题了ks版本v2.1.1，k8s版本v1.17.3，ks-account一直crachlookbackoff。我的ldap也重建过，请问除了重装有其他解决办法么？

Jeff

liwenxin 这个问题你搜下论坛，有用户遇到过，主要原因是redis没有起来，你查下dns解析是否正常